Privacy Policy

1. Who is responsible

Marketx Digital (SMC-Private) Limited, based in Pakistan, is responsible for personal information collected through this website and the Marketix Signals product.

2. Information we collect

• Account information: name, email address and the details needed to create and maintain a subscription.
• Payment-related information: billing details and transaction records processed through our payment providers. We do not store full card numbers.
• Support information: messages you send to us and the context needed to answer them.
• Technical information: basic device, log and usage data used to operate and secure the service.

3. Why we use it

• To provide access to subscription content and member features.
• To process payments, renewals and refunds.
• To provide support and respond to enquiries.
• To protect accounts and prevent misuse of the service.
• To meet legal, accounting and payment-provider obligations.

4. Service providers

We use third-party providers where needed to operate our services. For this website, Cloudflare provides hosting, security and email delivery, while Google provides the inbox used to receive and answer enquiries. Payment providers and other product-specific processors will be identified as those services are introduced.

5. Sharing

We do not sell personal information. We share information only with service providers, where required by law or a lawful request, or where necessary to protect our members and our service.

6. Retention

We keep enquiry information only as long as needed to respond and maintain an appropriate business record. Account and transaction information is retained as required for legal, accounting or dispute-resolution purposes.

7. Security

We apply access controls and account protections appropriate to the size and nature of the service. No online service can be guaranteed completely secure, and we do not claim certifications or audits that we have not completed.

8. Your choices

• Request a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate.
• Ask us to delete information that we no longer need to keep.
• Unsubscribe from non-essential email at any time.

Requests can be sent to info@marketxdigital.com.

9. International users

The product is available internationally, and information may be processed in countries other than your own, including Pakistan and the countries where our providers operate.

10. Children

The product is not intended for people under the legal age required to use it in their jurisdiction.

11. Changes

We will update this policy as the product and our providers change, and will note the revision date at the top of the page.

12. Contact

Privacy questions: info@marketxdigital.com. Compliance and partner enquiries: compliance@marketxdigital.com.